Q. I am already using Bartender4 when playing WoW and want to keep doing so. Is the Razer Naga compatible with that?
A. The Razer Naga is fully compatible with Bartender4 or any other ActionBar AddOn, if you choose to not use our own intutive Razer Naga AddOn.

Q. Why does Keyboard Setup Assistant pop up when I connect my Razer Naga to my Mac?

A.   Razer Naga key pad is detected as a keyboard and Mac is trying to identify it.
This happens only once, the first time you connect Razer Naga to your system.

Please ignore this prompt and simply close it.

Q.How do I uninstall Razer Naga drivers from my Mac?

A. Go to Utilities.

Double click Uninstall Razer Naga and follow the instructions on screen.

You would be prompted to restart at the end of the uninstallation.

Detailed steps:

1. Go to Utilities.
2. Double click Uninstall Razer Naga.
3. To proceed with uninstallation, click on Uninstall.
4. Key in your name and password when prompted.
5. Click Restart to restart your system.

Q.Why do I need to restart after installation or uninstallation of Razer Naga drivers?

A. The Razer Naga drivers include a kernel extension and this requires a system restart.

Please ensure that you have saved your game and/or work before proceeding with the restart

Q. How do I install and use the add on for World of Warcraft or Warhammer?

A.  Please visit our video tutorials on installing these add ons, you can find these at.
http://www.getimba.com/videos.html

Q.     On my Mac why don’t buttons 4 and 5 work as “back” and “forward” as the defaults are set up to.

A.     In Windows default settings, these two buttons are interpreted by the OS and browsers as back and forward. That’s why in Windows, we call these buttons as back button and forward button. In Mac, these two buttons are not bound to any function and the system will ignore them.  However, if your application supports configuration, your Mac or application can respond to button 4 and button 5. For example, in System Preferences, Dashboard & expose, you can bind your button 4 and button 5 to a few functions provided in that screen.

Q.  Will my Naga work on my Mac with the WoW and Warhamer add ons?

A.  Your Naga will work fine with the WoW add on.  The Warhamer add on is still in the beta stage and has not been fully tested as of August 2009. All indications are it should work correctly, but until is out of the beta stage we cannot support it 100%.

Q. I cannot configure button 4 and button 5 of the Naga. Is this normal?

A. We have adopted a different method of configuring the buttons on the Naga. We provided the Add-ons for easy configuration in-game. For games where we have not developed the add-on, you should be able to use the default interface together with the Razer Naga.

Q. Why is the add-on not responding to the keys on the mouse?

A. Within the Add-on you would need to enable the options “Always use Razer Naga Buttons”
Also ensure that the 123/num matches that selected on the hardware.
For further configurations of the Naga add-on, please visit our video tutorial on using these add-ons. You can find these at. http://www.getimba.com/videos.html

Q. Can I have unlimited character Profiles in more than 1 games?

A. There is no character profile that is being stored on the Razer Naga. All character profiles are stored by the game.

Q: Which features are available in the Razer Naga Drivers?

A: From key remapping over profiles to macro functionality for all 17 buttons, all the standard features of our gaming mice are available for the Razer Naga.

Q: Can I use the Razer Naga with Photoshop?

A: Yes, the drivers allow full remapping of keys in any application.

Q: I usually use Macros in a lot of games I play. Can I do that with the Razer Naga?

A: Yes, it is possible to use Macros with the Razer Naga. However as 3rd Party Software the use of these violate the terms of service of some applications games. Razer recommends to check the ToS of your game before you use Macros to avoid any such conflicts.

Q: I’m already using the Razer Naga AddOn for WoW. Should I make use of the remapping and macro functionality?

A: When using the Razer Naga AddOn,  we recommend to not use remapping of buttons and use the default. The AddOn works with the default keysetting to 123 / Num and doesn’t need any remapping.

Q:  I cannot change or configure the side buttons on my mouse while I am using it on my Mac

A.  The Mac Drivers can adjust the DPI settings, Acceleration, Polling Rate and Light settings. The current Mac driver does not have the ability to remap the Naga buttons. We are currently working on an updated Mac Driver that supports this feature.  Stay tuned to www.razersupport.com for any updates on the release of these drivers.